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Product Warnings

Nendoroid Sybilla Packaging Error Notice and Apology

Thank you for your continued support of Good Smile Company products. This notice refers to Good Smile Company's Nendoroid Sybilla which is scheduled to ship out from the 28th July 2016...

(2016/07/28)
Nendoroid Hana Isuzu & Nendoroid Mako Reizei: Handling Instructions Printing Error

Thank you for you continued support of Good Smile Company products. We wish to inform our customers that there was a printing error on the handling instructions of the following products. The corrections are as follows...

(2016/06/27)
Saber/Souji Okita: Removing from Base
Thank you for your continued support of Good Smile Company products! Please take note of the following information regarding when detaching AQUAMARINE's Saber/Souji Okita from her base. Please use extreme caution when removing this item from its base.
(2016/06/22)
figma Yami Yugi Handling Instructions Misprint
Thank you for your continued support of Good Smile Company products. We wish to inform you about a misprint on the handling instructions of Max Factory's figma Yami Yugi. The corrected version can be found here.
(2016/05/16)
Apology and Notice Regarding GearTribe Hatsune Miku GT Project 2014 Ver.
We regret to inform you that a logo printing error has been identified on the recently released GearTribe Hatsune Miku GT Project 2014 Ver.. We apologise for this error, and will be sending a corrected logo sticker to all those who purchased the product...
(2015/12/28)
figma Iona Handling Instructions and Packaging Misprint 
Thank you for your continued support of Good Smile Company products. We wish to inform you about a lettering misprint on both the handling instructions and packaging of Max Factory's figma Iona. The corrected versions are as follows:
(2015/11/25)
1/8th Scale 'Rin Shibuya: New Generation Ver.': Attaching the Microphone 
Thank you for your continued support of Good Smile Company products. This post is how to explain how to attach the microphone and cord on the recently released Rin Shibuya: New Generation Ver.
(2014/04/27)
Attaching and Removing Nendoroid Miho Nishizumi's Front Hair Parts 
Thank you for your continued support of Good Smile Company products! Please take note of the following information regarding the attachment and removal of Nendoroid Miho Nishizumi's front hair parts.
(2013/6/25)
A Notice to 'Saber Lily ~Golden Caliburn~' Buyers
Thank you for purchasing Saber Lily ~Golden Caliburn~! This post explains the darker marks that may be seen through the clear window of the Saber Lily ~Golden Caliburn~ packaging.
(2013/4/24)
figma Kenshin Uesugi - Handling Instructions Error 
We wish to inform our customers that there was an error in the images included on the handling instructions for figma Kenshin Uesugi. Any customers who have purchased the product will find the corrected handling instructions below. We apologize for any inconvenience caused by this error.
(2012/4/5)