Latest News

2017/02/28
Company Training Holiday Notice

We wish to inform our customers that we will be taking a short break for staff training, and will not be available to respond to requests and queries during this time. We apologise for any inconvenience this may cause you.


- Company Training Holiday Dates -
9th March 2017 (Thur) - 10th March 2017 (Fri)
17th March 2017 (Fri): 10:00 ~ 15:00JST

 

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2016/12/28
Max Factory Plastic Model Parts Order Address

Please note that older plastic model kits provide an old address for ordering parts.
Should you wish to order parts, please send orders to the following address.

- Parts Orders Address -

Akiba CO Building 7F
3-16-12 Sotokanda
Chiyoda-ku, Tokyo
101-0021

Please refer to the handing instructions for more details on how to order parts.
Please note the part ordering service is only available within Japan. We appreciate your understanding.


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2016/12/14
Customer Support Year End Holiday Notice

Thank you for your continued support of Good Smile Company products!
We would like to inform our customers that Good Smile Company customer support will be unavailable during the following period.

 

Year End Holiday Dates
30th December 2016 (Fri) - 4th January 2017 (Wed)



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2016/12/12
Customer Support Early Closure on the 21st December 2016

Thank you for your continued support of Good Smile Company products! Please note that Good Smile Company customer support will be unavailable on the 21st December 2016 from 17:00 JST due to system maintenance.

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2016/12/01
Bootleg Warning: Nakigitsune (ORANGE ROUGE)

There are currently bootleg versions of ORANGE ROUGE's Nakigitsune being sold on online auction and marketplace websites. Please see the link below for more information.


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2016/10/26
PLAMAX MF-06: minimum factory Mio Sakamoto: Handling Instructions Printing Error

Thank you for you continued support of Good Smile Company products.

We wish to inform our customers that there was a printing error on the handling instructions of Max Factory's PLAMAX MF-06: minimum factory Mio Sakamoto. The numbers "23" and "24" were printed in reverse on the 'CONTRUCTION' section of the hangling instructions. 


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